Content Usage Policy

Last Updated: February 2025

1. Introduction

This Content Usage Policy explains how Nexora (operated by MS Management & Service, Reg. No. 202403310273 (CT0143619-P)) uses images, media, visual materials, and written content on our website adansin.com, and how intellectual property rights are handled.

By accessing or using this website, you acknowledge and agree to the terms outlined in this Policy.

2. Scope of This Policy

This policy covers:

Images, photographs, and illustrations displayed on our website
Videos and multimedia content
Icons, graphics, and design elements
Written content, articles, product descriptions, and blog posts
Logos, trademarks, and brand materials
User-generated content (reviews, comments, testimonials)
Third-party embedded content

3. Sources of Visual Content

Visual materials on this website may be sourced from:

3.1 Proprietary Company Materials

Original photography and graphics created by or for Nexora
Custom designs and branded materials
Product photography (our own products)

3.2 Royalty-Free and Licensed Stock Images

We use images and media from platforms that offer royalty-free content for commercial use, including but not limited to:

Free Royalty-Free Platforms (No Attribution Required):

Unsplash (unsplash.com) – Free for commercial use, no attribution required
Pexels (pexels.com) – Free for commercial use, no attribution required
Pixabay (pixabay.com) – Free for commercial use, no attribution required
Freepik (freepik.com) – Under Free License (some images may require attribution)
Other similar platforms offering free commercial use images

Premium Licensed Platforms:

Shutterstock
Adobe Stock
iStock
Other paid stock image providers

Important Clarification: The majority of images used on our website are sourced from platforms that:

Do NOT require attribution or credit to the photographer/creator
Allow free commercial use without additional licensing fees
Permit use for commercial purposes including marketing, advertising, and promotional materials
Do not require source citation or watermarks

We make every reasonable effort to ensure all images are used in compliance with the terms provided by these platforms at the time of download.

3.3 Client-Provided or Collaborative Content

Images and materials provided by clients for service projects
Collaborative content created with partners
Product images from affiliate partners (for affiliate products)

3.4 AI-Assisted Visual Resources

AI-generated images created for illustrative purposes
AI-enhanced or edited visual materials
Design elements created with AI assistance tools

3.5 Third-Party Embedded Content

YouTube videos
Social media embeds (Instagram, Facebook, etc.)
Maps and location widgets
Payment gateway interfaces

4. Purpose and Use of Visual Content

Visual materials on our website are used for:

4.1 Informational and Educational Purposes

Illustrating product features and benefits
Explaining concepts in blog posts and articles
Providing visual guidance in tutorials and courses
Enhancing user understanding

4.2 Marketing and Promotional Purposes

Promoting products and services
Creating engaging social media content
Advertising campaigns
Email marketing materials
Landing pages and sales pages

4.3 Website Design and User Experience

Improving website aesthetics
Enhancing navigation and usability
Creating visual hierarchy
Supporting brand identity

4.4 Product Representation

Displaying products for sale (fashion, bakery items, etc.)
Showing examples of professional service work
Illustrating digital product content

Important Note: While we strive for accuracy, product images are for illustration purposes. Actual products may vary slightly from images shown.

5. Licensing and Attribution

5.1 Royalty-Free Images – No Attribution Required

Important Clarification:

The vast majority of images displayed on our website are obtained from royalty-free stock image platforms that explicitly allow commercial use without requiring attribution or source citation.

Platforms We Use (No Attribution Required):

Unsplash (unsplash.com) – Free for commercial use, attribution NOT required
Pexels (pexels.com) – Free for commercial use, attribution NOT required
Pixabay (pixabay.com) – Free for commercial use, attribution NOT required
Freepik (freepik.com) – Under Free License (some may require attribution)
Other similar platforms offering free commercial use

What This Means:

These platforms do NOT require us to provide photographer credits, attributions, or source links
We are legally permitted to use these images for commercial purposes including marketing, advertising, and sales
Attribution is optional, not mandatory, under the licensing terms
No payment or licensing fee is required for these images

5.2 Why Attribution Is Not Always Displayed

We do NOT display individual attribution for every image on our website for the following valid reasons:

1. License Terms Do Not Require It

Platforms like Unsplash, Pexels, and Pixabay explicitly state attribution is NOT required
While photographer credit may be appreciated, it is optional under their terms of service
We are in full compliance with their licensing agreements by using images without attribution

2. Website Design and User Experience

Displaying individual credits for hundreds of images would clutter product pages and harm user experience
Image attributions would interfere with clean, professional website design
Mobile responsiveness makes extensive attribution text impractical
E-commerce best practices favor clean product presentations without distracting credits

3. Operational and Technical Constraints

Images may have been sourced over time by different team members
Tracking individual photographer names for every image across an entire website is not operationally feasible
Historical content may predate current attribution practices
Some images may have been obtained through third-party design resources or templates

4. Platform-Specific Business Models

Platforms like Unsplash and Pexels have built their entire business model on offering images without attribution requirements
They explicitly encourage use without credit to reduce friction for commercial users
We respect and comply with their stated terms

5.3 Good Faith Usage and Compliance

We operate with full respect for intellectual property rights:

✅ What We Do:

Download images only from legitimate, reputable stock image platforms
Use images in accordance with the licensing information provided at the time of download
Avoid using images from sources that prohibit commercial use
Never remove watermarks or circumvent usage restrictions
Never claim ownership of third-party images
Pay for premium stock images when necessary

❌ What We Do NOT Do:

We do NOT use images from sources that require attribution without providing it (when required)
We do NOT steal images from other websites
We do NOT use copyrighted images without permission
We do NOT misrepresent image ownership

Reliance on Platform Information: We rely on the licensing information provided by stock image platforms at the time of download. If licensing terms are unclear or inconsistent, we operate under good faith interpretation of the most permissive terms available.

5.4 Premium Licensed Images

For paid stock platforms (Shutterstock, Adobe Stock, iStock, etc.):

We maintain valid subscriptions or purchase individual licenses
We keep records of license agreements
We use images within the scope of purchased licenses
Attribution requirements vary by platform and license type

5.5 Attribution When Legally Required

When attribution IS required by specific licensing terms, we make reasonable efforts to comply:

This may include:

Providing credit in image captions where practical
Including photographer credits in a dedicated page or footer
Noting attribution in metadata or alt text

However, for the majority of our images sourced from no-attribution-required platforms (Unsplash, Pexels, Pixabay), individual credits are intentionally not displayed, as this is permitted under their licensing terms.

5.6 Licensing Terms May Change

We acknowledge that:

Licensing terms on some platforms may change over time
An image’s license could potentially be retroactively modified
What was previously available under a free license might change

If we become aware of licensing changes:

We will update our usage to comply with new terms, or
We will replace the image with a suitable alternative, or
We will add required attribution if newly mandated

6. No Intent to Infringe – Commitment Statement

6.1 Our Commitment to Respecting Intellectual Property

Nexora (MS Management & Service) does NOT intend to infringe on any copyright, trademark, or intellectual property rights.

We are committed to:

✅ Using only legally obtained images from legitimate sources
✅ Supporting photographers and creators through proper licensing channels
✅ Complying with all stated licensing requirements
✅ Operating transparently and in good faith
✅ Correcting genuine errors promptly upon notification

6.2 Acknowledgment of Potential Errors

Despite our best efforts, we acknowledge that:

The internet is vast and licensing information can sometimes be unclear, inconsistent, or ambiguous
Mistakes can happen despite our diligent efforts to source images properly
Some images may have been misclassified, mislabeled, or improperly tagged on source platforms
Historical website content created years ago may not meet current best practices
Third-party design templates or resources may have included improperly licensed images
Stock platform databases may contain inaccuracies in licensing information

We take responsibility for verifying licensing, but we also rely on the accuracy of information provided by stock platforms and third-party sources.

6.3 No Intentional Copyright Violation

To be absolutely clear:

We do NOT intentionally:

Violate copyright laws
Steal or misappropriate images
Use images beyond the scope of their licenses
Ignore attribution requirements when they are mandatory
Claim ownership of content that belongs to others

Any copyright infringement that may exist on our website is:

Unintentional and inadvertent
The result of good faith error or misunderstanding
Based on reasonable reliance on licensing information available at the time
Not motivated by malice or disregard for intellectual property rights

6.4 Our Promise to Content Creators

We respect and value the work of photographers, designers, and creators.

If you are a content creator and believe we have used your work improperly:

We want to hear from you
We will take your concern seriously
We will investigate promptly
We will correct any genuine errors
We will work with you in good faith to resolve the issue

We are committed to doing the right thing when copyright issues arise.

7. Intellectual Property Rights

9.1 Nexora’s Proprietary Content

We own or have licensed rights to:

Our logo and brand identity
Custom graphics and designs created for our brand
Original product photography
Original written content (blog posts, product descriptions, etc.)
Website layout and design elements

These materials are protected by:

Copyright laws
Trademark laws
Intellectual property regulations in Malaysia and internationally

9.2 Third-Party Content

We do NOT claim ownership of:

Stock images from third-party platforms
Embedded content from external websites (YouTube videos, social media posts, etc.)
User-generated content (reviews, comments submitted by customers)
Affiliate product images (owned by affiliate partners)
Client-provided materials used with permission

Ownership remains with the original creators or rights holders.

8. Copyright Concerns and Immediate Response Process

9.1 We Take Copyright Seriously

If you believe any content on our website infringes your copyright or intellectual property rights, please contact us immediately.

We are committed to resolving copyright concerns quickly and fairly.

9.2 How to Report Copyright Infringement

Please contact us with the following information:

📧 Email: adansin.msmgmts@gmail.com
Subject Line: “Copyright Infringement Notice – [Brief Description]”

Required Information:

Identification of the copyrighted work claimed to be infringed
- Provide a detailed description or URL of your original work
Identification of the infringing material on our website
- Provide the specific URL or page location where the material appears
- Include screenshots if helpful
Your contact information
- Full name
- Email address
- Phone number (optional)
- Mailing address
A statement of good faith belief
- State that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
A statement of accuracy
- State that the information in your notice is accurate
- State, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
Your signature
- Physical or electronic signature

9.3 Our Response Process

Upon receiving a valid copyright infringement notice:

Within 1-3 Business Days:

We will acknowledge receipt of your notice
We will begin investigating the claim

Within 5-7 Business Days:

We will complete our investigation
We will verify the copyright ownership and licensing status
We will take appropriate action

Possible Actions We May Take:

✅ Immediate Removal

If we determine the content is infringing, we will remove it immediately

✅ Replacement

We may replace the infringing content with properly licensed alternative content

✅ Attribution Addition

If attribution was required but missing, we will add proper credit

✅ License Verification

We may provide documentation showing we have proper licensing rights

❌ No Action Required

If we determine our use is properly licensed, covered by fair use, or otherwise lawful, we will explain our position

You Will Be Notified:

We will email you confirming the action taken
We will provide an explanation of our decision
We will offer to discuss further if you have ongoing concerns

9.4 Good Faith Resolution

We believe most copyright issues can be resolved amicably through direct communication.

Our approach:

Listen First – We take your concerns seriously
Investigate Thoroughly – We verify all claims carefully
Act Quickly – We don’t delay when action is needed
Communicate Clearly – We explain our decisions transparently
Be Fair – We want to do what’s right for all parties

We are NOT interested in:

Legal battles over good faith mistakes
Keeping content that truly infringes
Ignoring legitimate copyright claims

We ARE committed to:

Respecting intellectual property rights
Correcting errors promptly
Operating legally and ethically
Supporting content creators

9.5 If You Discover Incorrect Image Usage

Specifically for royalty-free image concerns:

If you are a photographer or copyright owner and you discover we are using an image that:

Was incorrectly labeled as “royalty-free” on a stock platform
Requires attribution that we have not provided
Is being used beyond the scope of its license
Should not have been made available for commercial use

Please notify us immediately at adansin.msmgmts@gmail.com

We will:

Investigate promptly – Verify the licensing status
Take immediate action – Remove, replace, or add attribution as appropriate
Prevent recurrence – Review our sourcing practices to avoid similar issues

We rely on stock platforms to accurately represent licensing terms. If a platform mislabeled an image, we want to correct the error immediately.

9.6 Counter-Notice Process

If we removed your content based on a copyright claim and you believe it was removed in error:

You may submit a counter-notice following the same process above, providing:

Evidence of your right to use the content
Licensing documentation
Explanation of why the removal was improper

We will review counter-notices within 5-7 business days and reinstate content if appropriate.

9. User-Generated Content

9.1 Reviews, Comments, and Testimonials

When you submit content to our website (product reviews, comments, testimonials, photos, etc.):

You Grant Us a License:

You grant Nexora a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display your submitted content
This license allows us to showcase your reviews on product pages, social media, marketing materials, etc.

You Represent and Warrant:

You own the rights to the content you submit, or have permission to submit it
Your content does not infringe on third-party rights
Your content does not contain illegal, harmful, or offensive material

Content Moderation:

We reserve the right to remove, edit, or refuse to publish any user-generated content
We may remove content that violates our Terms & Conditions or this policy

9.2 Photo Submissions (Product Reviews, Testimonials)

If you submit photos with your reviews:

You grant us permission to use these photos in marketing materials
We may crop, resize, or edit photos for display purposes
You will be credited (by username or as requested) where practical

Privacy Note: Do not submit photos containing minors or identifiable individuals without their consent.

10. Embedded Third-Party Content

9.1 How Embedded Content Works

Our website may include embedded content from third-party platforms:

YouTube videos for tutorials or testimonials
Instagram/Facebook posts for social proof
Google Maps for location information
Payment gateway interfaces for transactions

9.2 Third-Party Privacy and Cookies

Important: Embedded content behaves as if you visited the third-party website directly.

This means:

Third-party platforms may collect data about you
They may use cookies to track your interaction
They may serve you personalized ads based on this interaction

We do NOT control:

Third-party privacy practices
Cookies set by embedded content
Data collected by these platforms

Please review:

Our Cookie Policy for more information on third-party cookies
The privacy policies of third-party platforms you interact with

11. Fair Use and Commentary

In certain cases, we may use copyrighted material under the principles of fair use (or fair dealing) for purposes such as:

Commentary and criticism
News reporting
Educational purposes
Transformative use

Fair use is determined on a case-by-case basis and considers:

Purpose and character of use
Nature of the copyrighted work
Amount used in relation to the whole
Effect on the market value of the original work

We do not claim fair use as a blanket defense but may assert it where applicable.

12. Restrictions on Use of Our Content

12.1 You May NOT:

Without our explicit written permission, you may not:

✗ Reproduce or distribute our proprietary content (logos, original graphics, product descriptions) ✗ Use our content for commercial purposes outside of personal reference ✗ Create derivative works based on our content ✗ Remove copyright notices or watermarks from our content ✗ Scrape or harvest content from our website using automated tools ✗ Frame or embed our content on other websites to misrepresent ownership ✗ Use our brand name or logo without authorization

Violation may result in:

Legal action
Account termination
Financial liability for damages

12.2 You May:

✓ Link to our website from your blog or social media (with proper attribution) ✓ Share our content on social media using platform share buttons ✓ Quote brief excerpts for review or commentary purposes (with attribution) ✓ Use content for personal, non-commercial reference

13. Product Images and Accuracy

13.1 Product Photography

Product images on our website are:

Intended to accurately represent products
May be stock images or actual product photos
Edited for lighting, color correction, and clarity

Disclaimer:

Actual products may vary slightly from images due to screen display differences, lighting, or manufacturing variations
For bakery products, custom cakes are unique and final products may differ from sample images
For fashion apparel, colors may appear different on various screens

13.2 Affiliate Product Images

Images for affiliate products are:

Provided by affiliate partners or their marketing materials
May be stock photos or branded content from the third-party vendor
Accuracy governed by third-party product listings

We are not responsible for:

Accuracy of affiliate product images
Discrepancies between image and actual affiliate products received

14. Trademark Usage

14.1 Our Trademarks

“Nexora” and associated logos are trademarks of MS Management & Service.

Unauthorized use includes:

Using our name or logo to imply endorsement or affiliation without permission
Using our trademarks in a way that causes confusion
Registering domain names containing our trademarks

14.2 Third-Party Trademarks

We may reference third-party trademarks on our website for:

Affiliate product promotion
Payment gateway logos (Visa, Mastercard, PayPal, etc.)
Courier service logos (Pos Laju, J&T, etc.)
Platform integrations

All trademarks are property of their respective owners. No affiliation or endorsement is implied unless explicitly stated.

15. Privacy and Content Usage

15.1 User Data in Content

If we create content that references user behavior or statistics:

All data is anonymized and aggregated
No personally identifiable information is disclosed
We comply with our Privacy Policy and PDPA regulations

15.2 Case Studies and Client Work

If we showcase client projects or case studies:

We obtain explicit permission from clients
We may anonymize client information if requested
Clients may request removal of their content at any time

16. Updates to This Policy

We may update this Content Usage Policy from time to time to reflect:

Changes in our content sources
New licensing agreements
Changes in copyright law
Expansion of content types

Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website after changes constitutes acceptance of the updated policy.

17. Governing Law

This Content Usage Policy is governed by the laws of Malaysia, including:

Trade Marks Act 2019
Communications and Multimedia Act 1998

Disputes will be subject to the exclusive jurisdiction of Malaysian courts.

18. Contact Information

For questions, concerns, or copyright-related matters:

MS Management & Service (Nexora)

Email: adansin.msmgmts@gmail.com
Address: 34 Jalan MP 10, Melaka Perdana Resort Homes, 75450 Ayer Keroh, Melaka, Malaysia
Website: adansin.com

For Copyright Notices: Use subject line “Copyright Infringement Notice” For Content Questions: Use subject line “Content Usage Inquiry”

19. Acknowledgment

By using this website, you acknowledge that:

You have read and understood this Content Usage Policy
You agree to respect the intellectual property rights of Nexora and third parties
You will not misuse or infringe upon any content on this website

We are committed to respecting intellectual property rights and expect the same from our users.

Thank you for respecting our content and the rights of all content creators!